Contact

Questions, problems or ideas? We read every message.

Help with the app

Tell us what happened, your phone model, and the suburb you were looking at. A screenshot helps. We usually reply within a few working days.

A suburb is missing

The quickest way is in the app: search for it and tap Suggest, or go to You → Suggest a missing suburb.

Privacy requests

To see, correct or delete information about you, email us with “Privacy” in the subject. Our privacy policy explains what Glim keeps.

Utilities, councils and partners

If you’d like to work with us on outage information for your area, we’d love to hear from you.